With this module you have direct access to our service department. Our technician can - after a successful connection - view your monitor and with your permission operate your computer. The session can be recorded and made available to you.

• Start programme of the Maintenance Module
  
• After the start of the long distance maintenance module an ID is displayed .
  
  
• Please give this ID number to Mr. Ralf Fischer or Mr. Wolfgang Mutter via telephone or e-mail.
  
  

• Windows (from version 98)
• Computer with an internet connection